Enterprise Client Intake, Compliance & Onboarding Form

This comprehensive intake document is designed to collect detailed legal, operational, regulatory, logistical, financial, and strategic information about your organization. The information provided enables Robb Health Corporation (RHC) to design compliant, resilient, and scalable medical supply and distribution solutions aligned with your organization’s clinical, financial, and operational objectives.

    SECTION 1: LEGAL, CORPORATE & OWNERSHIP INFORMATION

    Legal Entity Name (Registered):

    DBA / Trade Name(s):

    Parent Organization / Holding Company (if applicable):

    Subsidiaries, Affiliates, or Related Entities:

    Organization Type:


    Other:

    Tax ID / EIN:

    NPI Number(s):

    CMS Certification Number(s):

    Primary Corporate Address:

    Street:

    City:

    State:

    Zip:

    Country:

    Corporate Website:


    SECTION 2: EXECUTIVE LEADERSHIP & AUTHORIZED DECISION-MAKERS

    Chief Executive Officer (Name / Email / Phone):

    Chief Financial Officer (Name / Email / Phone):

    Chief Medical Officer / Clinical Director:

    Supply Chain / Procurement Executive:

    Authorized Contract Signatory (if different):


    SECTION 3: PROCUREMENT, BILLING & FINANCIAL OPERATIONS

    Procurement Model:

    Purchase Order (PO) Required?

    Billing Entity Name (if different from Legal Entity):

    Accounts Payable Contact (Name / Email / Phone):

    Average Monthly Medical Supply Spend:

    Estimated Annual Medical Supply Budget:

    Current GPO Membership(s):


    SECTION 4: FACILITY, CLINICAL & OPERATIONAL PROFILE

    Total Number of Facilities / Locations:

    Facility Types:


    Other:

    Total Licensed Beds (if applicable):

    Average Daily Census:

    Annual Patient Encounters / Visits:

    Clinical Specialties Supported:

    Total Staff Size:

    Clinical:

    Non-Clinical:


    SECTION 5: MEDICAL SUPPLY DEMAND & PRODUCT CATEGORY DETAIL

    Primary Medical Supply Categories Required:


    Other:

    Critical or Life-Sustaining Products:

    Physician-Preferred or Brand-Specific Requirements:

    Estimated Monthly Product Volume:

    Forecasted Growth or Volume Changes (Next 12–24 Months):

    Seasonal, Emergency, or Surge Demand Considerations:


    SECTION 6: ORDERING, LOGISTICS & DISTRIBUTION REQUIREMENTS

    Preferred Ordering Method:

    Standard Delivery Frequency:

    Delivery Locations & Dock Access Notes:

    Receiving Hours (by location if applicable):

    Cold Chain or Special Handling Requirements:

    Emergency / Disaster Response Delivery Expectations:


    SECTION 7: INVENTORY MANAGEMENT & STORAGE

    Current Inventory Management Method:

    Average Days of Inventory on Hand:

    Current Inventory Challenges (Stockouts, Overstock, Waste):

    Interest in Inventory Optimization / VMI Programs:


    SECTION 8: COMPLIANCE, REGULATORY & QUALITY REQUIREMENTS

    Applicable Regulatory Bodies:

    Required Certifications or Documentation:

    Audit or Vendor Documentation Requirements:

    Recall Notification & Escalation Protocols:


    SECTION 9: TECHNOLOGY, DATA & SYSTEMS INTEGRATION

    ERP / Procurement Systems Used:

    EDI, API, or System Integration Requirements:

    Data Reporting, Analytics & KPI Expectations:

    Cybersecurity, Vendor Risk, or IT Compliance Requirements:


    SECTION 10: RISK MANAGEMENT & BUSINESS CONTINUITY

    Emergency Preparedness / Pandemic Planning Needs:

    Critical Item Prioritization Criteria:

    Business Continuity & Supply Assurance Expectations:


    SECTION 11: STRATEGIC PARTNERSHIP OBJECTIVES

    Primary Objectives in Selecting Robb Health Corporation:

    Key Challenges with Current or Previous Suppliers:

    Cost Optimization, Stability, or Growth Targets:

    KPIs Used to Measure Supplier Performance:

    Desired Length and Scope of Partnership:


    SECTION 12: CONTRACTING, LEGAL & PAYMENT TERMS

    Preferred Contract Type:

    Preferred Contract Term Length:

    Requested Payment Terms:


    Other:

    Insurance, Indemnification, or Legal Requirements:


    SECTION 13: PRIOR SUPPLIER EXPERIENCE & REFERENCES

    Current or Previous Primary Suppliers:

    Reason for Change or Evaluation (if applicable):

    Professional References (Optional):


    SECTION 14: ADDITIONAL DISCLOSURES & SPECIAL REQUIREMENTS

    Special Handling, Labeling, Packaging, or Sustainability Requirements:

    ESG, Diversity, or Community Impact Requirements:

    Additional Notes or Considerations:


    SECTION 15: CERTIFICATION, AUTHORIZATION & SIGNATURE

    I certify that the information provided is accurate and complete to the best of my knowledge and authorize Robb Health Corporation to use this information.

    Authorized Signatory Name:

    Title:

    Signature (Type Full Name):

    Date: